1. Introduction
At Your Dental Guide, we are committed to protecting your privacy. This privacy policy explains how we collect, use, store, and share your personal data when you visit our website, interact with our forms, and use our services. By submitting your data to us, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, and location (e.g., postcode or city).
- Health Data: Any information related to dental services you request, such as treatment preferences, concerns, or medical history (if provided by you).
- Usage Data: Your IP address, browser type, and the pages you visit on our website.
- Cookies and Tracking Technologies: We use cookies to analyze how users interact with our website, improve performance, and enhance your user experience.
3. How We Use Your Information
We use the personal data you provide for the following purposes:
- To connect you with relevant dental providers based on your preferences and location.
- To send personalized quotes and details regarding dental treatments.
- To communicate with you about your submitted inquiry, updates, and confirmations.
- To improve our website and user experience based on your feedback and interaction.
- To comply with legal obligations and regulations regarding data protection and privacy.
4. How We Share Your Information
Your data is shared with the following parties for the purposes outlined above:
- Dental Providers: We share your information with selected dental practices to match you with the right service or to provide quotes.
- Service Providers: We may share data with third-party companies that help us manage our website and email systems, such as hosting services and email marketing platforms.
- Compliance with Legal Obligations: We may disclose your information to legal authorities if required by law.
We will never sell your personal data to third parties for any purpose.
5. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption protocols (such as SSL) during data transmission and employing secure servers to store your data.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. If you request that your data be deleted, we will remove it unless there are legal or business reasons to retain it.
7. Your Rights
Under data protection laws, you have the right to:
- Access the data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for data processing at any time.
- Object to or restrict the processing of your data.
- Request data portability (the right to obtain and reuse your data across different services).
To exercise any of these rights, please contact us using the contact information below.
8. Cookie Policy
Our website uses cookies to improve your experience, analyze website usage, and display targeted advertisements. You can manage your cookie preferences through your browser settings at any time. By using our site, you consent to the use of cookies as outlined in our Cookie Policy.
9. International Data Transfers
If you are located outside the UK, your personal data may be transferred to and processed in the UK, where our main operations are based. We ensure that all transfers comply with applicable data protection laws, including the use of contractual safeguards to protect your data.
10. Changes to the Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email or other means. Please check this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this privacy policy, or if you would like to exercise your rights related to your personal data, please contact us at:
Your Dental Guide
Email: contact@yourdentalguide.com
Phone: 01234 567890
12. Legal Basis for Processing (for GDPR)
If you are located in the EU, we process your personal data based on the following legal grounds:
- Consent: You provide explicit consent when submitting your data for dental services.
- Contractual Necessity: Processing is necessary to fulfill a contract (i.e., connecting you with a dentist).
- Legitimate Interest: We process data based on our legitimate interest in providing services and improving user experience.